BD.OFE_HCM | Senior Business Development Specialist

I.    ABOUT THE COMPANY:

ADEN was founded in Vietnam in 1997 by French entrepreneur Joachim POYLO and has become over the years a leading SMART facility management provider in South-East Asia, with a strong presence in China, Vietnam, Indonesia, Malaysia, Japan or Myanmar… Our business is to offer one-stop solutions to help our customers focus on their core business and improve the wellbeing of their employees. Within our smart IFM (Integrated Facility Management) offer, our core business lines are energy services, Building Management Systems, maintenance, security, food services, hygiene solutions, HR management solutions and movable assets rental services.

We have over 26,000 employees worldwide, with more than 3,000 in Vietnam, between Hanoi, Ho Chi Minh City and Da Nang. We serve more than 1,000 clients worldwide. Our clients include factories, R&D Centers, office buildings, residential areas, hotels, schools, hospital/clinics as well as oil, gas and mining companies for our remote management projects.

We are a people-oriented company. We are committed to providing an open environment for all our team members to build their careers and their dreams and deliver their best!

II.     MAIN PURPOSE:

To drive business growth by identifying and acquiring new B2B clients, developing sales opportunities, and promoting ADEN’s Integrated Facility Management (IFM) services, including Catering, Cleaning, Security, Maintenance, and other facility management solutions. The role focuses on building strong client relationships, converting business opportunities into successful contracts, and achieving sales and revenue targets to support ADEN’s business expansion

III.    KEY RESPONSIBILIITIES:

1. Business Development & B2B Sales

• Proactively identify, approach, and develop new corporate clients to expand ADEN's business portfolio.
• Generate qualified leads and build a strong sales pipeline through market research, networking, referrals, and direct client engagement.
• Identify business opportunities for ADEN's services, including Catering, Cleaning, Security, Maintenance, and Integrated Facility Management (IFM).
• Understand clients' operational needs and propose suitable service solutions that deliver business value.
• Prepare and present service proposals, quotations, and business solutions to potential clients.
• Manage the sales process from initial prospecting and client meetings to negotiation and contract closing.
• Develop and execute business development plans to achieve assigned sales and revenue targets.

2.  Client Relationship Management

• Build and maintain strong relationships with corporate clients, key stakeholders, and decision-makers.
• Act as a trusted business partner by understanding client challenges and identifying suitable service solutions.
• Maintain relationships with existing clients and explore opportunities for contract expansion, cross-selling, and additional services.
• Collaborate with internal teams, including Operations, HR, and Supply Chain, to ensure proposed solutions meet client requirements and can be delivered effectively.

3. Market Research & Business Opportunities

• Monitor market trends, competitor activities, and customer demands to identify potential business opportunities.
• Explore new business segments and target industries, including manufacturing, commercial buildings, industrial facilities, and other corporate sectors.
• Provide market insights and recommendations to support business growth strategies.

REQUIREMENTS

• Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
• At least 2 years of experience in B2B Sales, Business Development, Service Sales, Account Management, or a similar role.
• Experience selling services to corporate clients is highly preferred, particularly in Facility Management, Catering, Cleaning, Security, Outsourcing, or other B2B service industries.
• Self-motivated, results-oriented, and confident in approaching new clients.
• Ability to work independently and collaborate effectively with cross-functional teams.