EXPORT CUS/DOC STAFF

- Creating booking in system, Updating & Sending Booking Acknowledge to customer

within timeframe

- Receiving booking information as well as ensuring the equipment arrangements for

Operation Dept, timely follow-up

- Receiving shipping instruction from customer via COSCO system; Customer declaration

(AMS/ENS/E-manifest); Checking & amending B/L as customer request regarding cargo

weight, commodity, certificate; Freight Calculation; Issue Proforma BL

- Booking & vessel clean-up within timeframe

- Create/Verify/Update Customer Profile in the system

- Handling of customer enquiries and requests professionally to maximize customers’

satisfaction. Tactful in dealing with customer concerns, services recovery, and special

service requirements

- Improve bottom line results by collecting customer feedback for management review and/or

suggesting ways to enhance work efficiency

- On duty list after working hour to check export list with ports

- Carry out / translate related Chinese reports

- Other Task required by manager

- University graduated in relevant field

- At least 1-2 years’ experience in shipping lines, handling booking container, cargo, vessel

- Hardworking, proactive and teamwork spirit

- Good interpersonal & communication skills

- Good organizational and multi-tasking abilities

- Good command of English and Chinese