Sales Executive – INDUSTRIAL PRODUCTS

Job Title: SALES EXECUTIVE – INDUSTRIAL PRODUCTS

Department: Sales & Marketing

Reports To: Director

Location: Ho Chi Minh City

Gross Salary: USD 1,000/month + sales commission

1. Job purpose:

• The Product Sales Executive is responsible for developing and growing the assigned product business through sales, marketing, market development and customer relationship management.
• The position will be actively involved in identifying market opportunities, developing sales and marketing strategies, generating revenue, growing customer accounts and providing market feedback to support product development and business growth.

2. Job responsibilities:

a. Sales & Marketing Strategy and Budget

• Prepare the annual sales and marketing strategy and budget for the assigned product.
• Continuously monitor and report on the achievement and progress of the approved plans on a weekly, monthly and annual basis.

b. Sales & Marketing Reporting: Prepare weekly sales and marketing reports, including sales performance, business opportunities, customer development and key market activities.

c. Performance Monitoring & Strategy Adjustment

• Review sales and marketing performance based on market reports and business results.
• Identify gaps, opportunities and areas for improvement, revise sales and marketing strategies accordingly.

d. Customer Inquiries & Requests

• Oversee all customer inquiries and requests to ensure that they are appropriately responded to in a timely manner.
• Maintain good customer relationships and support customer account growth.

e. Product Research & Development

• Oversee product research and development activities according to market trends and customer demand.
• Gather market and customer feedback and provide recommendations for product improvement and development.

f. Advertising, Publicity & Brand Management

• Oversee advertising, publicity and brand management activities for the assigned product.
• Ensure that marketing and promotional activities are aligned with the Company’s business objectives.

g. Customer Satisfaction

• Lead customer satisfaction surveys and analyze customer feedback.
• Report findings and provide recommendations to management to support future sales strategies and customer development.

h. Product Feasibility Studies: Coordinate feasibility studies on proposed products, taking into consideration market demand, customer requirements, product applications and relevant business considerations.

i. Cross-functional Coordination

• Liaise with relevant departments regarding the performance of products and services, as well as the shipping and transportation of goods to customers.
• Coordinate with relevant departments on invoicing and other matters affecting customer satisfaction and business performance.

j. Other Duties: Perform other duties and responsibilities as assigned by the General Director.

3. Key performance indicators (KPIs)

• Build product awareness through proactive and intensive sales activities.
• Achieve assigned sales targets and business results.
• Conduct hands-on product demonstrations and trials for customers.
• Develop new business opportunities and customer accounts.
• Be willing and able to travel as required.

4. Qualifications:

a. Education:

• Bachelor’s degree in business administration, Marketing, Engineering, Industrial Engineering, or a related field.
• Candidates with relevant industrial sales experience and strong technical/product knowledge may also be considered.

b. Experience:

• 3–5+ years of relevant experience in industrial sales, business development, or product sales/marketing.

• Proven ability to develop business opportunities, grow customer accounts and generate revenue.

• Experience handling technical/service-related customer issues; experience with end-of-line packaging equipment or consumables is an advantage.

c. Skills & Requirements:

• Good command of English for communication, reporting and meetings.

• Strong sales, business development and customer relationship management skills.

• Good understanding of industrial products and customer applications.

• Strong analytical, problem-solving and communication skills.

• Self-motivated, proactive, results-oriented and able to work independently.

• Able to develop sales and marketing strategies and coordinate effectively with internal departments.

• Hands-on in sales activities, including product demonstrations and trials.

• Willing and able to travel for business purposes.

5. Benefits:

• Competitive gross salary + individual sales commission based on sales achievement, minimum GP and timely customer payment.

• 13th-month salary and annual salary review according to Company policy and performance.

• Social insurance, health insurance and unemployment insurance based on 100% of basic salary.

• Annual leave and public holidays in accordance with Vietnamese labor regulations.

• Business travel allowance, approved expense reimbursement, company laptop and working tools.

• Training, professional development and career growth opportunities.

• Opportunities for customer visits, exhibitions, product training and overseas business activities.