user circle

    Mô tả Công việc

    1. Customer/Prospect Appointment & Scheduling

    ·       Key responsibility to schedule, arrange and monitor customer appointment across center & country level.

    ·       Ensure appointment distribution rule complies with Commercial Policy.

    ·       Ensure accuracy and punctuality appointment distribution and appointment re-allocation.

    ·       Utilize internal tools such as MS Bookings and HubSpot to deliver task assignments.

    ·       Proactive collaboration with internal stakeholders (etc. Tele Marketing Team and Center Head of Sales) for appointment adjustment, appointment re-scheduling, appointment cancellation or urgent requirements according to actual business requirements (etc. early customer intake requests).

    ·       Ensure monthly staffing plan per center and individual level is reflected accurately in MS Bookings.

    ·       Monitor Zoom sessions and assist customers during Sales consultations (appointment checks, center notifications, customer movement, etc.).

     2. Monthly Collections Activities:

    ·       Key responsibility to deliver monthly recurring collections activities at center & country level.

    ·       Ensure accuracy and punctuality to deliver net collection target requirement.

    ·       Support Sale Coordinator to monitor overdue payments, collection status, collection objections & resolved actions.

    ·       Support Sale Coordinator to manage and investigate monthly terminate/defaults cases across centers & country level.

    ·       Maintain & ensure up-to-date monthly collection and termination reports.

    ·       Escalate process gaps with solutions when required.

    3. Sale Administration

    ·       Send customer information and test materials to Sales Team upon center request.

    ·       Transfer deals and create test assignments for Sale Team when requested.

    ·       Update the Sales Assigning List and Milestone Race based on milestones and monthly performance.

    ·       Conduct and coordinate with related stakeholders (Procurement, Finance, Marketing, and vendors) to ensure timely delivery on production (sales materials, kick-offs, vouchers, signage, gifts, OOH activities, BU MKT payment request).

    ·       Support BU activities, including logistics arrangements and payment activities for sales initiatives, events, and town hall meetings.

    ·       Conduct and coordinate with related stakeholders (Procurement, Finance, Marketing, and vendors) to ensure timely completion and accuracy on monthly payment request for Sales & MKT payment request.

    Yêu Cầu Công Việc

    ·      Minimum 2-3 year experience in Sale Admin/Sale Coordinator     

    ·      Demonstrate intermediate fluency in English (WSE Level 8+)

    ·      Good at customer management, appointment management & basic data management

    ·      Understand CRM systems (HubSpot, Superset, MS Bookings)

    ·      Good at Sales operations process

    ·      Basic financial understanding (commission, revenue, payment tracking)

    ·      Customer service driven and business-oriented

    ·      Cross-functional coordination

    ·      Communication & stakeholder management

    ·      Problem solving

    ·      Organization & time management

    ·      Communication & Stakeholder Management

    ·      Accountability

    Phúc lợi

    • Laptop
    • Chế độ bảo hiểm
    • Du Lịch
    • Chế độ thưởng
    • Chăm sóc sức khỏe
    • Đào tạo
    • Tăng lương
    • Nghỉ phép năm

    Thông tin khác

    • Bằng cấp: Đại học
    • Phụ cấp khác:

      Personal healthcare package.
      Work in an international English-language environment with structured training in sales processes and personal development, providing a clear career progression path.

    • Thời gian thử việc: 2 months, Full salary during probation
    • Độ tuổi: Không giới hạn tuổi
    • Thời gian làm việc:- Weekdays (1:00pm-9:00pm), off 1 day - Weekends (8 hours everyday)
    • Phúc lợi:

      100% salary during the 2-month probation period.
      Social insurance contributions based on 100% of the official salary.
      15 days of annual leave + 3 days of sick leave, excluding public holidays.
      Free English courses.
      Attractive commission scheme, with base salary not affected by KPI performance.

    • Lương: 12 Tr - 14 Tr VND

    Địa điểm làm việc

    Hồ Chí Minh
    21 Lê Quý Đôn, Võ Thị Sáu, Quận 3, Hồ Chí Minh

    Feedback