School Sales Supervisor - District 9 - English For Kids

About Kids&Us International

• Kids&Us was founded in Manresa, Barcelona, in 2003. The success of the method and the business model brought a rapid expansion, both in Spain and internationally, which has led to the company opening schools on four continents and being able to maintain exponential growth over the last few years.
• Kids&Us is a successful business model, with a proven track record that goes back to 2003 and which, at the time of writing, has approximately 200,000+ students in 600+ schools throughout 10 countries.
• Kids&Us aims to set a benchmark and be the world's leading brand in English learning for children from the age of 1 year old in accompany with exclusive teaching methodology providing exciting education journeys which follows a logical, natural, and spontaneous order.

Key Areas of Responsibility:

1.      Sales performance management 

-       Review the sales objectives for the month and set individual objectives for each EC to meet the center target respecting commercial ground rules.

-       Review the previous sales team performance, identify areas of improvement, and prepare an action plan to improve sales effectiveness. 

-       Consistently review and evaluate the conversion performance of the all the channels, activities/events, and sales team members.

-       Ensure accurate and timely information updates from the sales team in the organization’s system. 

-       Prepare a daily/weekly report for the Head of Commercial on the sales situation in the center and revise the action plan to ensure that milestones and targets are met. 

-       Contribute to the sales of the school by offering prospect presentations during the month.

-       Ensure that the defined show distribution ground rules are respected in the school.

2.      Sales team skills development and management 

-       Monitor the sales team member performance through data analysis and observations and identify areas of improvement. 

-       Regularly conduct on-the-job training and coaching sessions tailored for each sales team member. 

-       Conduct a feedback session with each sales team member monthly. 

-       Manage the registration and completion of the assigned training courses on the sales training platform for the new sales team members.  

-       Manage and evaluate on frequent basis (monthly/quarterly) the performance of the sales team in line with HR policies and procedures.

-       Manage the schedule of the sales team members in a fair and balanced way. 

3.       Cross-departmental collaboration 

-       Work with the School Service Manager to create a monthly activities calendar for prospects.

-       Collaborate with Activation team by participating in external activities providing customer insights and feedback on supply conversion of the promoter leads.

-       Drive school’s recruitment effort to build a competent team to deliver high sales performance 

-       Collaborate with the TMK Manager to update on supply conversion and feedback on booking effectiveness. 

-       Share market insights specific to the location and audience demographics with the Head of Commercial and the Marketing team on a regular basis.

While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.

Required Competencies:

-       Very result-oriented 

-       Effective communication and ability to influence stakeholders. 

-       Good organization skills 

-       Solution driven mindset and ability to effectively mitigate issues smoothly 

-       Leadership and people development skills 

-       Professional appearance  

-       Able to work under pressure and flexible working hours, including evenings and weekends. 

-       Computer literacy 

Qualification and Experience Required

-        Education: Bachelor's degree  

-        Languages: Vietnamese and Proficiency level of English comparable to WSE Level 11.

-        Previous Experience:  

·       Minimum 3 years' experience in education industry  

·       Minimum 1 year in sales management (not necessarily in Education industry)