Shift Leader II/ Trưởng ca sản xuất

1. Summary

• Planning, organizing, and controlling work of the colleagues within responsible area.
• Subordinates’ supervision incl. (i) Team development, (ii) Flexibility improvement, (iii) Competences improvement, (iv) Creating friendly and cooperative work atmosphere.
• Responsible for manpower improvement and development, define KPIs for employees within assigned areas.

2. Persons/Under-departments

• Operators, Team Leaders / Water Spiders

3. Production Management - Operational excellence

• Drive daily operations of the assembly areas to assure safety, quality, delivery, utilization, and employee performance and satisfaction.
• Hold daily stand ups with all members of the team at the start of the shift. These meetings must cover SHE - ESG, quality, production, customer commitments and other issues or potential risks.
• Cross over and collaborate with other Shift Leaders within to assure flawless daily communication.
• Assure compliance to shift schedule, recommend overtime as needed, and secure commits to be reviewed with superior.
• Implement consistent and robust SBS procedures and processes throughout assembly operations.
• Update production records such as data on input materials, output, quality, order tracking, human resource tracking, tools.
• Ensure that data of control plan, record sheet, material ID, machine identification… will match/align with requirements.
• Monitor Yield, Scrapped percentage at the processes, groups and overall line, take the corrections, preventions to mitigate and / or eliminate the wastes, reject rate. Escalate to superior or other interested parties in case of needs
• Implement and monitor the monthly counting (inventory, equipment, tools…) and take mitigated / improvement actions accordingly.
• With the remarkable supports from,
• Supporting Functions colleagues: check and correct the daily attendance of operators.
• Superior: Prepare data supported for the weekly Performance reports of the responsible areas i.e Supporting Hours Request, ensure all working hours from operators are correct, reported output are matching with QA data…
• With the significant supports from superior:
• Provide guidance of work rules, company policies and regulations, production requirements and procedures... to the subordinates.
• Assist in the training and development of new employees. Ensure training/instruction is performed well for new employees and effectively.
• Be the liaison between the workers, Team leader (or Water spiders) and supervisors and solve disputes between workers.
• Comply with all policies, regulations, and requirements of ISO 9001, employee handbook, work rules, etc.
• Coordinate with other departments such as QA, Maintenance, Supply Chain, etc. to ensure product delivery on time and according to customer requirements.
• Coordinate effectively with other relevant departments such as QA, Maintenance, Supply Chain, etc. to (1) ensure product delivery on time and according to customer requirements..., to (2) handle problems arising in the production process, ensuring optimal production efficiency.
• Report nonconformities, production progress to superior.
• Perform other related tasks at the request of the superior.

4. Continuous Improvement

5S

• Maintain 5S and its standards during the shift working.
• Conduct 5S+ and LPA audits as assignment / responsibility and report the results to superior and / or interested parties.
• Support the audits conducted by Production and other supporting departments.
• Take the account to close the simple findings following the assignments and instructions from superior.

Kaizen

• Improve quality of product, processes and working environment through continuous improvement initiatives.
• Instruct and support coworkers raising up their ideas to improve the working environments and support for cost-down strategy.
• Cooperate with other Shift Leaders to support for the success of IDL and DL Point Kaizen as aligned with superior within responsible area.
• Maintain the changes (of the initiatives) and report to superior and / or other interested parties in case of troubles or chance of improvement on current applications.
• Share personal initiatives to other colleagues with the support from superior or other coworkers.

CI events

• Support to the CI events such as SKB, BKB... when necessary.
• Join the simple CI events when required or recommended.

MES

• Responsible for the performance and compliance of employees during the working shift.
• With the support from superior, read the simple reports and identify the root cause prior to taking corrective actions.
• Take the corrections regarding non-compliance, abnormal data… in case of being requested with less instructions and supports from other colleagues or superior.
• Take the account to implement shifty meeting and other requirements for sustaining BI Report.
• Support the audits conducted by Production and other supporting departments and take the account to close the simple findings.
• Provide training for DL newcomers or refresh training with guidance and support from other colleagues or superiors.
• Able to cooperate with MES Project Team/Or other colleagues to implement action for current working shift.

Talent Acquisition

• Based on the real needs, propose recruiting plan to superior to secure the business demand.
• Conduct the Employee exit interview process, report on its performance.
• Proactive building talent pool related DL e.g. Line Assistant, Water Spider.

Learning & Development

• Responsible for training, developing skills, knowledge and improving skills of workers to meet the requirements of the company and customers at the responsible area with less supports from other colleagues or superior
• Take Buddy role in case of assignment.
• Support events to promote Production department| company's culture.
• Conduct hard skill training for Team Leaders / Water Spider and / or new (Act) Shift Leader with significant instructions and support from other colleagues or superiors.
• Conduct the small personal sharing e.g. good practice, lesson learnt, 8D report... with significant instructions and support from other colleagues or superior.
• KPIs set-up for subordinates and conduct PA, IDP annually.
• Motivate and inspire the colleagues at the responsible areas join to the programs organized by company, HR, LU…
• Train, guide, motivate and evaluate the performance of production staff, build a professional and high-spirited team.

SHE - ESG

• Ensure adherence to ISO 14001 and 45001 standards.
• Assure that all assembly equipment, procedures, and employee actions meet required safety protocols.
• Conduct all required health and safety audits with the support from superior and / or other experts.
• Ensure no violation of "7 continuous working days", "12h break" and other OVT requirements (e.g. 40h per month, 300h per year).
• Implement safety standards and procedures to maintain a safe working environment.
• Report the near miss, incident and accident to superior, and / or other interested parties.
• Participate and motivate other members joining to the ESG (Environment Social Governance) Programs.

1. Education: College degree and above

2. Professional knowledge of:

• At this position, person has a proven record of working experience as a Shift leader, capable of change management (of man, machine, material...) and ability to manage a working shift with ~50 employees incl Team Leaders / Water Spiders and DL.
• Shift Leader II has (1) a significant competence at former position, (2) knowledge related to assembly manufacturing  of the responsible area, (3) capability of dealing with complex issues within her/ his responsibility incl steep ramp plan, (4) experienced at least 2 production lines or equal, (5) fairly proficient in Lean and Production tools, and (6) able to lead and complete small initiatives e.g. personal sharing.
• Able to use Lean tools (5S, Kaizen, JIT, Poka yoke, Gemba, Heijunka or Level Scheduling, Kanban, OEE, PDCA, SMED, VSM…) and Production tools (Line Balancing, TMS, PMP...) in daily operation.

3.Knowledge of computer servicing:

• Microsoft Office
• Significantly capable of ERP, MES and able to utilize their advances into daily operations.

4.Knowledge of foreign languages: Be able to communicate in English

5.Professional experience: 2+ years of experience