Transportation Supervisor

Working location: Maersk Office, 15F Sofic Tower, No 10 Mai Chi Tho Street, An Khanh Ward, HCMC

Working schedule: 5.0 days per week

RESPONSIBILITIES

Key Responsibilities

1. Transport Operations & Execution

• Manage end-to-end transport operations from shipment planning and booking through delivery and order closure.
• Ensure shipment status and operational data are accurately maintained in the Oracle-based TMS for tracking and execution.
• Coordinate transport operations at CFS, Bonded Warehouse, Maersk Warehouse, and customer sites in line with Maersk processes and operational standards.
• Manage operational exceptions, investigate service failures, and drive timely resolution to minimize customer impact.

2. Team & Vendor Coordination

• Coordinate daily transport activities, workload allocation, operation monitoring, and exception handling with the operations team.
• Work closely with transport vendors and ensure compliance with Maersk Transport Safety Standards, SOPs, and work instructions.
• Monitor vendor performance and operational KPIs, identify gaps, and follow up on corrective and preventive actions.
• Coordinate with vendors and internal stakeholders to resolve operational issues and improve service reliability.

3. Billing & Financial Control

• Manage transport billing activities, including debit note preparation and timely and accurate customer invoicing.
• Coordinate with FinOps on SO, BD, and PO creation to ensure accurate revenue and cost booking.
• Work with GSC to follow up on PO creation, vendor invoice posting, and workflow completion.
• Investigate root causes of delayed vendor payments and support improvements to invoice submission and payment processes.

4. Performance & Financial Reporting

• Track and analyse operational KPIs to identify service gaps and improvement opportunities.
• Prepare monthly GP/P&L reporting by consolidating and validating revenue and cost data.
• Reconcile actual revenue and cost against accruals and follow up on financial variances.
• Analyse GP movements by customer/account, identify key drivers, and provide clear management reporting.
• Support continuous improvement through root-cause analysis, corrective actions, and process standardisation.

REQUIREMENTS:

Education

• Bachelor’s Degree.

Experience & Skills

• 2 years of experience in Transport Management.
• Solid experience in transportation and logistics operations.
• Strong communication and stakeholder coordination skills.
• Analytical and strategic thinking.
• Result-oriented, good business sense, and hands-on.
• Proactive, detail-minded, and committed to continuous improvement.
• Good English communication skills, both written and spoken, are mandatory.
• Good reporting, data analysis and information consolidation skills.

BENEFIT:

• 15 days annual leave & 7 days sick leave
• 2 paid holidays: December 25th & 31st
• Comprehensive health insurance (including eligible family members)
• 24/7 personal accident & life insurance
• Annual performance-based salary review
• 13th-month salary & performance bonuses
• Training & personal development opportunities