1. Establish and Execute Quality Strategy
· Define quality vision, strategy, and annual goals aligned with company objectives.
· Lead continuous improvement initiatives across the factory
2. Quality Team Management & Competency Development
· Manage quality personnel and resources effectively.
· Drive skill enhancement and competency development through training and coaching.
3. Manufacturing Quality Oversight
· Oversee and ensure the overall quality of manufacturing processes.
· Implement robust in-line quality controls and process audits.
4. Product Quality Assurance
· Ensure products meet all internal specifications and external regulatory/customer requirements.
· Lead qualification activities for packages, facilities, machines, and new processes.
5. Customer Quality Interface
· Act as the primary liaison for customer quality-related matters.
· Manage customer complaints, audit, and ensure timely resolution of issues.
6. Quality System & Issue Management
· Establish and maintain an effective Quality Management System (QMS).
· Lead root cause analysis and corrective/preventive actions for quality issues.
7. Customer Communication & Reporting
· Conduct regular meetings and reporting with customers to share quality status and improvement plans.
8. Quality KPI Management
· Monitor and manage key quality performance indicators
· Drive quality improvement projects based on data analysis and KPI trends.
9. Leadership & Ownership
· Demonstrate strong ownership and leadership in driving quality excellence across the organization.
1. Educational Background
· Bachelor’s degree in engineering, Science, or a related technical field.
2. Professional Experience
· Minimum of 15 years of experience in Quality Engineering or Quality Assurance.
· Proven track record in managing quality systems and driving quality improvements.
· Solid understanding of raw material supplier management and product reliability.
· Preferred: Experience in customer quality management within OSAT (Outsourced Semiconductor
· Assembly and Test) environments.
3. Skills & Competencies
· Strong resource management and stakeholder communication skills.
· In-depth knowledge of quality system methodologies such as APQP, FMEA, MSA, SPC, and PPAP.
· Excellent English communication and interpersonal skills.
· Skilled in conducting process audits and implementing corrective actions.
· Strong analytical and problem-solving capabilities.
· Proficient in Microsoft Office tools (Excel, PowerPoint, Word, etc.)
· Demonstrated leadership and ownership in quality-related functions
4. Certifications & Other Requirements
· Preferred: Industry certifications such as ISO 9001, IATF 16949, or equivalent.
* Company benefits:
· Social insurance contributions based on a high salary level
· Attractive income for both fresh graduates and experienced employees
· Working time: Monday to Friday (off on all Saturdays and Sundays)
· The company provides orientation training and professional technical training programs
· Free, nutritious meals provided, meeting food safety and hygiene standards
· Free shuttle bus service for employees from Hanoi, Bac Ninh, Bac Giang (former), and Thai Nguyen