Academic Counselors - Cố Vấn Học Thuật

Job Description

Academic Support:

• Ensure students’ success by providing coaching and feedback based on the Wall Street English Method.
• Understand and address students' learning goals, needs, and weaknesses.
• Plan and manage students' study schedules, collaborating with Service Officers for class bookings.
• Engage with students regularly to track progress, motivate them, and enter updates into the CRM.
• Teach classes and workshops to enhance students’ English skills and maintain a vibrant center atmosphere.
• Collaborate with Teachers to improve students' weaknesses and monitor their progress closely.

Booking & Schedule Optimization:

• Work with Coaches to schedule classes and appointments for students.
• Optimize class schedules and follow up with students on their bookings and study progress.

Event Coordination:

• Assist with event planning, center decorations, and managing guest registrations for sales and marketing events.

Student Engagement:

• Build strong relationships with students, ensuring they are satisfied and engaged with their learning journey.
• Address feedback, remove barriers to learning, and provide regular follow-up in person and via phone.

Internal Revenue:

• Collaborate with Educational Consultants to explore internal revenue opportunities.
• Encourage contract renewals by ensuring students achieve their learning goals and seek referrals from satisfied students.

Job Requirement

• Energetic, positive, friendly and professional
• High level of emotional intelligence
• Committed to inspiring and motivating people from a variety of backgrounds.
• Passionate about education, languages and providing excellent customer service.
• Driven by the improvement and success of your students.
• Growth-mindset oriented and committed to continual professional development.

BENEFITS:

• Probation Period: 2 months with full salary during this time.
• Free Course: Access to a unique Wall Street English course at no cost.
• Training: Comprehensive training and ongoing professional development.
• Multinational Environment: Experience working in a diverse, multinational setting.
• Annual Leave: 15 days of paid annual leave.
• Health Insurance: Personal health insurance provided.
• Have an opportunity to develop skill in the future.
• Have clear career development and promote to higher positions.