Agent - Customs Brokerage (Office)

Job Description

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Expeditors Ho Chi Minh City is recruiting Agent – Customs Brokerage (Office) as below:

Job Description

• Work with customers to prepare & declare documents for inbound and outbound customs clearance.
• Do customs entry filing, physical inspection, customs liquidation at terminal (if request)
• Contact with truckers to follow up pick-up/ arrange delivery shipments.
• Prepare and send periodic reports to customers.
• Be able to build up relationship with customers harmoniously.
• Understand customers' business features, update new regulation from customs/ government authorities to customer.
• Respond to customer for import/ export regulatory requirements.
• Retain business and/ or develop new opportunities from customer.
• Be responsible for handling additional request besides customs clearance such as getting certificate of culture, quality, etc.
• Seek improvement opportunities of service performance, communication, work process, etc.
• Ensure customer satisfaction and 100% service commitment.
• Follow Company Compliance Policy

Job Requirement

• Qualifications

• College degree or above or equivalent qualifications.
• Good PC skills such as MS Word, Excel, etc.
• Good English skills (listening, reading, writing, speaking), understand cargo - related documents in English.
• Foreign trade & customs knowledge-based, experience in customs clearance is advantages.
• Customer service skills and interpersonal skills are required.
• Willing to work overtime, as required.
• Able to work well in team, under high pressure and tight deadline.
• Good problem-solving skills
• Good communication and time management skills.
• Be proactive, honest, integrity, mindful and eager to learn new things.

All your information will be kept confidential according to Company guidelines.

Additional Information

Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

Behaviours:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Package: Expeditors offers excellent benefits

Includes base salary, 13th month salary and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable. Annual Leave Health Plan: Medical Package  Accident Insurance Social, Health and Unemployment Insurance Company car, company Taxi/Grab account. Training and Personnel Development Program