Assistant (for Student activities)

Job Description

The duties and responsibilities of Faculty Assistant include but is not limited to:

• Be the point of contact for students (and their parents) having study program related inquiries;
• Be in charge of students' personal information, exam results, study problems, in internal systems and keep all data updated;
• Be in charge of students' activities of the Study programs and of the whole Faculty;
• Be in charge of exchange procedure, preparation for incoming and upcoming exchange students;
• Be the point of struggling students and consultation sessions;
• Support the examination procedure in study programs of the faculty;
• Support the document/paper procedure or related certificates for students;
• Assist with various day-to-day academic and other activities of the Faculty/ Study programs.

Job Requirement

1. Qualification: Bachelor's in Educational Management, Business Administration, Economics, Social Sciences or related fields 

2. Experiences: 

• Working experiences in the fields of Academic Affairs and Higher Education Administration

3. Knowledge:

• Deep knowledge in student activities, education, psychology, statistics
• Knowledge of office management principles, methods, and procedures
• Knowledge of sorting/filing techniques and records retention policies and schedules to maintain accurate records

4. Skills

• Fluent in both oral and written English, fluently use English in discussions/meetings and prepare English report
• Knowing German language is an advantage
• Good manners of expression, good writing skills and organizational skills
• Excellent in MS-Office softwares: Word, Excel, PPT and Google Spreadsheet, Google Drive
• Creative, initiative, can-do attitude
• Be able to work efficiently, independent and self-organized

5. Behaviours required

• Good attendance and punctuality
• Teamwork mindset
• Courteous and friendly
• Respect for cultural background of staff, students and partners