Business Operations Coordinator

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. Based in California with an operation office in HCMC, we have young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only Amazon‘s sporting goods market but also to enter new e-commerce markets from many regions like Canada, Europe, Japan. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

Our mission: Connect the Worldwide Resources & create innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.

Our vision: To be the world leader of e-commerce enabler in terms of trading, product creating, and e-commerce servicing.

I. JOB DESCRIPTIONS

Process Development

• Standardization: Develop and implement standardized processes and policies for managing Amazon operations to reduce reliance on individual capacity and informal communication.
• Automation: Identify areas for automation and work with the tech team to implement systems that streamline operations, enhance accuracy, and speed up workflows.

Tool and Application Development

• Tech Coordination: Work closely with the Amazon Strategic Operations Management to to fully understand the works, challenges, & constraints. Collaborate with the tech team to build tools and applications that support the Amazon Strategic Operations Management team.
• Scalability: Ensure that developed tools and processes can scale effectively as the company expands and opens multiple office locations.

Efficiency Optimization

• Process Improvement: Continuously analyze and improve operational processes to increase efficiency and effectiveness.
• Performance Metrics: Develop and monitor performance metrics to measure the success of implemented processes and tools.

Cross-Departmental Collaboration

• Internal Coordination: Work closely with the Amazon Strategic Operations Management team and other departments to understand their needs and incorporate feedback into process and tool development.

Job Requirement

II. SKILL AND EXPERIENCE

• Bachelor’s degree in Business, Information Technology, Operations Management, or related field.
• 3+ years of experience in process improvement and technology implementation.
• Strong project management and analytical skills.
• Proficiency in process mapping and automation tools.
• Excellent communication and collaboration skills.

III. WHY YOU WILL LOVE JOINING US?
FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
• Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge. 
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

If you want to create surplus value for ourselves, the company, and end customers, willing to take any initiatives and transform it into business impact, join us now!