Centre Manager

Job Description

1. Centre performance:

▪ Propose the annual financial budgets including new sales, revenue, overhead costs and contributions;

▪ Together with TLM, propose the annual non-financial targets including: re-enrolment rate, lost teaching hours, CSS, etc

▪ Propose plans and actions in order to achieve the approved annual budgets and targets.

2. Centre operations:

▪ Property management

- Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;

- Maintain all facilities and equipment in proper conditions: clean, safe and workable;

- Maintain ILA standards inside and outside the building: visual, billboard, posters, noticeboard;

- Responsible for appropriate forecast and ordering of books and materials for centre use.

▪ Human Resources

- Recruit and select staff

- Train and coach staff

- Develop staff

▪ Administration

- Follow relevant regulations, code and law of the government;

- Work with local authorities.

▪ Operations

- Follow the company policies, procedures, regulations, document and reporting systems

- Maintain the company standards

- Make sure staff follow the company policies, procedures, regulations, document & reporting systems and standards.

▪ Academic involvement

Work with the Academic Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff.

- Non-financial budgets

- Scheduling

- Teachers issues, if any

- Events

- Others where appropriate

3. MRK

- Understand the market and organize events to achieve monthly, quarterly and yearly sales target

4. New centre set-up

Job Requirement

▪ University graduate

▪ At least 3 years experience at management level in a foreign invested company

▪ Understanding of local and foreign educational systems

Skills:

- Good leadership and management skills

- Good analysis & problem solving skill

- Be able to well manage and organize the job

- Be careful and details

- Training, delegation & coaching skill

- Basic knowledge in finance

Language: Good communication skills both in English and Vietnamese

Computer: Good MS Office skills (Word, Excel, Access…)