Coordinator Support (Good at Chinese and English)

Job Description

• Project Coordinator (IPMS) is responsible for:

- Overall processing of the order: quotation, order creation, handover, follow up and payment

- Calculating the quotation prices, tracking quotation.

- Acting as main contact person for customer during quotation phase and project handling.

- Verification of incoming orders/ triggering approval workflow (if needed).

- Scheduling of technical and human resources: working closely together with related experts (testing team, technical certifiers/ certifiers and team member (test assignment team, report team, technical certification team).

-- Test plan, test specification, bill of material, test list, sample list, report are met customer expectation and Company regulation, QM document related.

- Matching order to relevant incoming test samples (if needed).

- Reporting business activities to respective manager periodically.

- Cross business line coordination (handling internal/ external sub-contract.

• Carry out duties and functions in a professional, effective and efficient manner to meet customer needs and assist in gaining new customers and retaining existing customers.

- Customer service: Visit or set up meeting with client to support technical aspect or clarify Buyer’s requirement.

- Update Buyers requirement to clients/partners/manufacturers in online/offline workshops organized by company as a presenter

Carry out other specified duties and functions as directed by supervisor.

Complete test report, project handling (quotation, order, planning / scheduling, closing, invoice) via TÜV Rheinland systems and tools or clients’ systems if required.

Job Requirement

Bachelor of Science in Chemistry, Bachelor of Economics or Bachelor of Foreign Languages (Major : Chinese)

Experience in the role of professional sales and project management (B2B service is preferred)

Experience in related technical field (chemical/ physical/ mechanical testing)

-     Good command of spoken and written Chinese

-     Assertiveness and interpersonal integration skills

-     Persuasive presentation and communication skills

-     Good time management, planning and organizing skills

-     Effective working within a team – team spirit

-     Responsible and “Can do” attitude, ability to motivate people

-     Calmness under pressure, decision-making ability

-     Accuracy with record keeping

-     Product development, client relationships and creative services