Recruiting Customer Service - App Travel at CÔNG TY TNHH TRANSCOSMOS VIỆT NAM 2024 | CareerViet.vn

Location

Updated
25/08/2024
Industry
Customer Service , Restaurant / Hotel , Tourism
Job type
Permanent

Salary
9,5 Mil - 12 Mil VND
Experience
6 - 12 Years
Job level
Experienced (Non - Manager)
Deadline to apply
23/09/2024

Benefits

Laptop
Insurance
Travel
Allowances
Incentive bonus
Healthcare
Training Scheme
Salary review
Annual Leave

Job Description

Performing day-to-day operational activities in customer service of call center
Giving excellent services to customers
Receive calls from customers and respond to all incoming inquiries by phone/Email/Chat/App
Open for ideas and innovative solutions to enhance team productivities
Achieve daily/monthly performance targets defined by the project
WORKING TIME
Service time: 24/7, working 5-6 days/week, 25 days/month
Rotating shifts from 6:00 - 21:00, night shift from 21:00 - 6:00 (5-6 night shift/month)

Job Requirement

University/Colleges required
Age: 20 to 30 years old
Good in English both written and spoken (Preferably with TOEIC 500)
6 months minimum experience in customer service, receptionist, tour guide v..v
Experience in a call center/contact center, travel industry is a plus
Willing to work on weekend, national holidays, overtime if needed
Willing to work under shifting mode (Night shift including)
Able to work under pressure and in a large team
Always bring positive attitude within colleagues and towards customers
Discipline, honest, critical and high initiative

Work location

Ho Chi Minh

8th Floor, Scetpa Building, 19A Cong Hoa Street, Ward 12, Tan Binh District, HCMC

More Information

Degree: College
Age: 20 - 30
Working time: - Service time: 24/7, working 5-6 days/week, 25 days/month
Benefit:
- Promotion opportunities.
- Salary increase: Once/year.
- 13th month salary.
- Insurances followed Vietnamese Labor Law.
- Periodical health check-up once/ year.
- Bonuses, gifts for Holidays.
Salary: 9,5 Mil - 12 Mil VND

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