Benefits

Insurance
Healthcare
Training Scheme
Annual Leave

Job Description

1/ Handling of customer enquiries and requests professionally to maximize customers’
satisfaction.
2/ Receiving booking information as well as ensuring the equipment arrangements for
Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer
within timeframe.
4/ Receiving shipping instruction from customer via COSCO system, doing B/L and
submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight, commodity,
certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery, and special service
requirements.
10/ Improve bottom line results by collecting customer feedback for management review
and/or suggesting ways to enhance work efficiency.

Job Requirement

JOB REQUIREMENT
• University graduated in relevant field;
• At least 1-2 years’ experience in shipping lines, handling booking container, cargo, vessel
• Hardworking, proactive and teamwork spirit;
• Good interpersonal & communication skills;
• Good organizational and multi-tasking abilities;
• Good command of English/ Chinese be advanced
BENEFITS:
- Be paid social insurance, health insurance, unemployment insurance as Vietnam Law
regulation.
- 13th month salary
- Lunch allowance.
- Health check packages once a year.
- Working hours from Monday - Friday
- Other benefits will be discussed during the interview.
- Salary can be negotiable.