Export CUS - DOC Staff

Job Description

JOB DESCRIPTION:

- Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe

- Receiving booking information as well as ensuring the equipment arrangements for Operation Dept, timely follow-up

- Receiving shipping instruction from customer via COSCO system; Customer declaration (AMS/ENS/E-manifest); Checking & amending B/L as customer request regarding cargo weight, commodity, certificate; Freight Calculation; Issue Proforma BL

- Booking & vessel clean-up within timeframe

- Create/Verify/Update Customer Profile in the system

- Handling of customer enquiries and requests professionally to maximize customers’ satisfaction. Tactful in dealing with customer concerns, services recovery, and special service requirements

- Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency

- On duty list after working hour to check export list with ports

- Carry out / translate related Chinese reports

- Other Task required by manager

Job Requirement

JOB REQUIREMENTS:

• University graduated in relevant field

• At least 1-2 years’ experience in shipping lines, handling booking container, cargo, vessel

• Hardworking, proactive and teamwork spirit

• Good interpersonal & communication skills

• Good organizational and multi-tasking abilities

• Good command of English and Chinese

BENEFITS:

  Social insurance, health insurance, unemployment insurance as Vietnam Law regulation.

  13th month salary

  Lunch & parking included

  Annual Health check packages and teambuilding

  Working hours from Monday – Friday- working time: 08:00AM to 05:00PM

  Other benefits will be discussed during the interview

  Salary can be negotiable.