Quality Assurance – Assistance Supervisor (Trợ lý Quản lý chất lượng)

Job Description

• Checking production and QA inspection records daily to make sure all info in the records are in-line with requirements.
• Assist QA department Head in handling customer / supplier complaints, internal quality, process audit and preparing quality reports.
• Make monthly statistical reports about incoming, production & out-going defect/good per delivery for evaluations.
• To assist in training employee and new recruits, and evaluate their performance regularly.
• Supervise inspections and testing procedures for incoming raw materials, in process, manufacture and finished goods.
• To keep track of periodic servicing & calibration of QC equipment, and to monitor the performance of the equipment before & after the servicing/calibration
• Ensure that products, materials, accessories are always identified clearly and preserved in good conditions.
• Promote and monitor quality improvement activities
• Follow up on updating, recording & reporting of rejecting, repairing, reworking materials, semi-products, finished-products.
• Review non-conformities found from QC reports or other checking operations and follow up as well as update NCR or SCAR/CAR (if any).
• To participate in product, process, quality and environmental management system audits and review activities.
• Contribute to establishing monthly SOP /WI for QA or Production for process quality improvements.
• To assist implement and maintain quality standards and housekeeping procedures.
• To ensure the implementations and maintaince of Quality Management System such as ISO 9001, FSSC 22000, HACCP and others as per customer requirements, are carried out accordingly.
• To carry out any other instructions as directed by the QA Manager.

Job Requirement

• University degree, preferably within relevant fields. 
• 2-3 years of supervisory experience is preferred. Exposure to printing/food/packaging production is a plus. 
• Proficient in collecting and analyzing information, data, and generating reports to identify trends and uncover potential issues in the quality management system. 
• Skilled in quality development and improvement, processes... 
• Ability to communicate in English.
• Comfortable multitasking and working cross-functionally with different business units. 
• Attention to detail with continuous improvement mindset. 

Benefits:

• Participate in social insurance, health insurance, and unemployment insurance.
• Enroll in a 24-hour accident insurance package.
• Enjoy attractive bonuses during holidays and Tet according to company policies.
• Participate in advanced training to enhance skills, knowledge, and professional expertise, either through company-organized courses or external training programs.
• Annual salary increase review.
• 13th and 14th-month salaries.
• 12 days of annual leave.
• Annual tourism, participation in sports days, and internal activities.