Quality Assurance Engineer (QAE)

Job Description

BENEFITS:​

• Lương thưởng tháng 13 theo doanh thu của công ty và nhiều hình thức thưởng hấp dẫn khác.
• Cung cấp trang thiết bị đầy đủ để phục vụ công việc
• Có Shuttle Bus đưa đón từ Bình Dương - HCM đến Long An

YOUR JOBS:

Quality Assurance Processes:

• Develop, implement, and maintain comprehensive quality assurance processes and standards for furniture products.
• Create and update quality control documentation, including inspection plans, testing procedures, and quality manuals.

Root Cause Analysis and Corrective Actions:

• Investigate and analyze product defects and quality issues to determine root causes.
• Develop and implement corrective and preventive actions (CAP) to address and eliminate quality problems.
• Monitor the effectiveness of corrective actions and make adjustments as necessary

Handling Customer Claims:

• Receive, investigate, and resolve claims from customers related to product quality issues.
• Communicate effectively with customers to address their concerns and provide timely solutions.
• Document all customer claims and track their resolution.
• Audit CAP and feedback result to customers

Tracking Improvement and Documentation:

• Track quality improvement initiatives and document the results.
• Maintain detailed records of all quality control activities, corrective actions, and improvements.
• Prepare and present reports on quality metrics and improvement progress to management

Collaboration with Production Teams:

• Work closely with manufacturing teams to ensure quality standards are integrated into production processes
• Provide technical guidance and support to production staff on quality-related issues
• Conduct training sessions for production teams on quality assurance best practices and procedures

Supplier Quality Management:

• Collaborate with suppliers to resolve quality issues and improve overall product quality
• Conduct supplier audits and inspections to ensure compliance with quality standards and specifications
• Evaluate and monitor the quality performance of suppliers and vendors

Continuous Improvement:

• Stay updated on industry trends, new materials, and advancements in quality assurance practices
• Lead or participate in continuous improvement initiatives and projects, such as Lean Manufacturing and Six Sigma
• Identify opportunities for process improvements to enhance product quality and reduce defects

Quality Metrics and Reporting:

• Develop and track key quality metrics to measure and analyze product quality performance.
• Prepare detailed quality reports for management, highlighting key findings, trends, and areas for improvement.
• Present quality data and findings to stakeholders and recommend actionable solutions

Job Requirement

• Bachelor’s degree in Quality Engineering, Mechanical Engineering, Industrial Engineering, or a related field.
• Proven experience in quality assurance within the furniture or manufacturing industry.
• Strong understanding of quality assurance principles, methodologies, and tools (e.g., ISO 9001, Six Sigma).
• Proficient in quality control techniques and quality management software.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and organizational abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office and quality management software.
• Ability to travel as needed for supplier audits and inspections.
• Certification in Quality Engineering (e.g., CQE).
• Experience with Lean Manufacturing and Six Sigma methodologies.
• Knowledge of furniture industry standards and regulations. 
• Familiarity with environmental regulations and sustainable practices.
• Experience with 3D CAD software and product lifecycle management (PLM) systems