Benefits

Job Description

Conduct daily screening/tagging to categorize content and evaluate UGC (User Generated Content) content quality on the e-commerce platform from agent
Conduct root cause analyses to improvement for UGC content quality, and provide summaries and recommendations
Maintain an understanding of Client policies and community guidelines in order to identify opportunities for optimization on the e-commerce platform
Ensure consistent content quality throughout the E-commercial ecosystem
Manage BPO performance to achieve KPIs of productivity

At least 1-year experience in QA position
Communication English skills (Fluent), Chinese is preferable
Advanced knowledge of MS products, particularly Excel
Excellent communication skills
Analytical, able to analyze data and draw insights
High level of accuracy and attention to detail Innovative and able to influence others
Able to work night shift

Ho Chi Minh

Tầng 4, Pico Plaza, 20 Cộng Hòa, Phường 12, Tân Bình, TP. Hồ Chí Minh

Degree: College
Probationary period: Probation : 2 months
Age: Unlimited
Working time: Service time: 24/7, working 6 days/week (1 day off any)
Benefit:
Periodical bonus: twice/year
Position promotion, salary increase: once/year
13th month salary, Bonuses, gifts for Holidays
Insurances followed Vietnamese Labor Law
Salary: 14 Mil - 16 Mil VND

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