1.Reception and Appointment Coordination, Center Hotline Management:
Provide a warm welcome and exceptional customer service to all visitors, guiding them to the appropriate personnel.
Collect and organize student information, and coordinate appointments with the sales team.
Enter gathered information into the CRM system and create system accounts for new students as necessary.
Assist customers in completing the Online Placement Test.
Address incoming calls and take the required actions.
Oversee guest registration for online sales and marketing events.
2.General Administrative Duties:
Ensure the center operates according to its scheduled hours, including opening and closing daily.
Handle the receipt, distribution, and management of materials.
Manage the ordering, receiving, and overseeing of general purchases for the center.
Provide support to center staff with tasks such as printing Learning Certificates, event posters, and other materials.
Oversee the management of general assets at the center, including computers and sound systems, and serve as the liaison for maintenance with Head Office.
Relay facility management requests from the center to the Facility Management team at Headquarters and offer necessary support.
Job Requirement
Open to Candidates with No Prior Experience.
Proficient in English communication (WSE Level 8+).
Energetic, friendly, and focused on customer service.
Skilled in computer operations and inventory management.
Open to working in shifts.
BENEFITS:
Probation Period: 2 months with full salary during this time.
Free Course: Access to a unique Wall Street English course at no cost.
Training: Comprehensive training and ongoing professional development.
Multinational Environment: Experience working in a diverse, multinational setting.
Annual Leave: 15 days of paid annual leave.
Health Insurance: Personal health insurance provided.
Have an opportunity to develop skill in the future.
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