Senior QA Specialist

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. Based in California with an operation office in HCMC, we have more than 350 young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only Amazon's sporting goods market but also to enter new e-commerce markets from many regions like Canada, Europe, Japan. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

JOB PURPOSE
As a Quality Assurance Specialist at Yes4All, you will play a critical role in ensuring the quality and reliability of our products through meticulous testing, analysis, and documentation. The ideal candidate will have a keen eye for detail, excellent problem-solving skills, and a commitment to upholding quality standards.

RESPONSIBILITY AND AUTHORITY

• Level 1: The person is assigned the right determine issues, make the solution, identify the benefits and risks of each solution and propose an optimal solution to superior for approval

• Level 2: The person is assigned the right to present the direct superior what is intent to do and seek guidance before deciding

• Level 3: The person is assigned the right to directly solve the problems and report on the works & results achieved

• Level 4: The person is assigned all the rights of decision and not have to report working results to direct superior except the request

Test Planning and Execution: Develop comprehensive test plans and procedures to evaluate product functionality, performance, and reliability. Record and document test results, including defects and deviations from expected behavior.

Defect Identification and Documentation: Conduct defect analysis and accurately document identified issues. Prioritize defects based on severity, impact on functionality, and business priorities. Document defects in a defect tracking system, including detailed descriptions, steps to reproduce, and supporting evidence.

Process Improvement: Identify opportunities for process improvement within the QA function. Propose and implement process improvements, including updates to testing procedures, automation initiatives, and adoption of best practices. Monitor and measure the impact of process improvements, including metrics such as defect density, test coverage, and testing cycle time.

Cross-functional Collaboration: Collaborate with cross-functional teams to ensure alignment on quality standards. Coordinate testing activities with development teams to ensure adequate test coverage and timely resolution of defects. Act as a liaison between QA and other departments to facilitate communication and collaboration on quality-related issues.

Documentation Management: Maintain accurate documentation of testing activities, results, and findings. Organize and catalog test artifacts in a document management system or repository for easy access and retrieval. Review and validate documentation for accuracy, completeness, and compliance with established standards and guideines.

Training and Knowledge Sharing: Provide training and support to team members on QA processes and methodologies specific to outdoor products. Develop training materials, including documentation and presentations, to support training initiatives. Organize knowledge-sharing sessions to facilitate peer learning and collaboration within the QA team.

Job Requirement

• Bachelor's degree in Manufacturing, Engineering, or related field.
• Minimum of 5 years of experience in software quality assurance.
• Strong understanding of testing methodologies and best practices.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Experience with process improvement methodologies such as Six Sigma or Lean.
• Strong attention to detail and organizational skills.
• Commitment to continuous learning and professional development.

WHY YOU WILL LOVE JOINING US?

FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
• Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri), and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge. 
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!