System Admin (ComLIMS)

Job Description

Overview of duties: Must liaise with the IT Solution Manager and Division ComLIMS Responsible to check the accordance between the chosen strategy and the version of system deployed in the Lab and the possible evolutions of system.

1. Help the Managing Director to define strategies to structure the services produced by the Lab using system concepts, and strategies to structure the services sold or cross-sold by the Lab. This includes strategies for (non-exhaustive list):

• Defining Lab Portfolios
• Defining the Customer Sales Catalogue Portfolios
• Structuring the Quotations per Customer
• Defining rules on how to assign Rights for system applications

2. Supervise and maintain the Lab, Commercial item portfolio to ensure that it is in agreement with the defined strategies and in agreement with the Group System Team. This includes:

• Defining and implementing a clear information flow involving the Quality manager, Production manager to ensure that technical and non-technical information of Tests Performed is up-to-date and do not deviate from what is produced in the Lab;
• Defining and implementing a strategy to check the System Data, manage the maintenance requests sent by the Group System Team;
• Defining a strategy to give System Rights
• Defining workflows how to manage Tests performeded by External Subcontractors;
• Ensuring that best practice for Interco Subcontracting;
• Organizing audits to ensure that the Lab System Users are implementing the strategies defined.

3. Organise the System Community. This includes

• Training and supervising the Lab System Users;
• Organising the help desk for Lab System Users;
• Dispatching the information related to System from the Group System Team to the Lab if appropriate;
• Attending System Customer Forum, Group System training sessions, read all the documentation sent by the Group System Team;
• Reporting relevant Business Requirements to the Group System Team, reporting bugs that have been encountered in System to the Group System Team;
• Requesting System Rights for (new) Users;
• For new Lab: Presenting System tools and strategies defined by the Lab, helping them to define their Portfolio.

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Definition of ComLIMS Applications:

ComLIMS Applications are IT Tools managed at Group level by the Group ComLIMS Team. They host the repository of services sold/cross-sold and mostly produced/performed by Eurofins laboratories, exceptionally by External Subcontractors. They enable

• the Laboratories to register and organise their Offer in a Group-wide homogenous structure
• the Sales Teams to create/maintain Quotations for Trade Account

The ComLIMS Applications are key tools to the Production organisation, the Sales and the Accounting processes, since they strongly interact with other Eurofins Applications (Client Database, Laboratory management tools, Accounting tools etc.).

Through the ComLIMS Applications, the Group ComLIMS Team provides tools

• For Lab to manage the Commercial Items that it produces
• For Sales to manage the Commercial Items it sells

ComLIMS Applications cover options and concepts of the business requirements of several Divisions of testing.

Job Requirement

• 1-2 years of experience in testing lab.
• Bachelor degree in chemical
• Fluent in English (especially in listening and speaking)
• Be able to grasp complex concepts, have a very structured mind
• Have a strong sense of detail
• Have very good communication skills
• Be able to defend his/her position with sound arguments
• Familiar with MS Office applications (Word, Excel,…)