Technical Coordinator

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be the world leader in e-commerce enablers in term of trading, product creating and e-commerce servicing. Based in California with an operation office in HCMC, we have more than 500 young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only US e-commerce market but also to enter new e-commerce markets of more than 15 countries in Europe, Asia and North America, not only Amazon channel but also Walmart, Wayfair among others. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

Our mission: Connect the Worldwide Resources & create innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.

Our vision: To be the world leader of e-commerce enabler in term of trading, product creating, and e-commerce servicing.

Data Administration

• Assist e-commerce leaders and managers to retrieve and process data per request

• Maintain standardized documentations for department’s periodic tasks with other teams

Technical issue Handling

• Conduct day-to-day activities to identify and solve technical issues of listing (variation split/merge, content error, sales channel blocking, onsite category unwanted change) & other catalog information updating

• Act as key point of contact for technical issue escalations with vendor support and SAS

• Maintain standardized catalog template & auto-uploading process, and

• Explore and experiment automation in technical issues solving.

Job Requirement

Knowledge

• Graduated in BA, Economics or any business-related departments.

• Have a can-do attitude. Quick adapting, data sensitive, capable of reports analyzing and data-driven mindset.

• Eager to learn and self-study.

• Enthusiastic and responsible

• Adaptable in fast growing environment and willing to work under pressure.

Skills

• Project management

• Proficiency in MS office, Excel, google sheet is compulsory (level advanced). Prefer query SQL.

• Collaboration and interpersonal skills

 Experience

• Ideally 1-2 years of working experience at the equivalent position

• Fluent level of verbal and written English.

WHY YOU WILL LOVE JOINING US?

FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.

• Salary review: annually or on excellent performance.

• Activities: company trips, team-building, and other customized monthly bonding events.

• Annual leaves: 16 days off and 01 Birthday Leave per year.

• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.

• Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri), and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge. 

• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.

• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.

• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.

• Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!