Benefits

Job Description

Provide technical support and customer service primarily for nail salon owners, restaurants, hair salons, auto repair shops, bubble tea shops, and fast food establishments across the United States and Canada.
Perform tasks on computers (offline, online, remote) and company devices such as card readers and POS systems.
Conduct product installations, training, and demonstrations, and resolve any issues related to company equipment and services.
Demonstrate leadership, management, and team development skills.
Have a strong understanding of network systems, security protocols, and data protection measures.

Good English communication skills are a significant advantage (English proficiency equivalent to IELTS 5.5 - 6.0 or similar).
Excellent communication skills (listening, speaking).
Clear and fluent voice without regional accents, showing confidence in communication.
Knowledge of computer networks, including router, modem setup, and backup IP.
Strong teamwork skills with a positive attitude, self-discipline, and proactive working methods.
Own a laptop/PC capable of supporting remote work (WFH) in emergency situations.
At least 3 years of experience in a technical management position or equivalent.
Strong communication and problem-solving skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Experience with POS systems for salons and card payment equipment is a plus.

Ho Chi Minh

Số 699 Nguyễn Kiệm, Phường 3, Quận Gò Vấp, Thành phố Hồ Chí Minh

Degree: Bachelor
Gender: Male
Other extras:
Gasoline allowance up to 800k
Food allowance 30k/day
Birthday bonuses, sweet parties, salty parties, YEP...etc.
Probationary period: 2 Month
Training opportunities:
Long-term special remuneration policy for core members
Dynamic, friendly working environment, preferential welfare regimes
Opportunities for long-term stable career development
Have the opportunity to work with both Vietnamese and USA teams
Age: 25 - 40
Working time: Shift 1: 8PM - 4AM or Shift 2: 4AM - 12AM (5.5 days per week)
Colleagues: Work in a professional, dynamic environment
Benefit:
Enjoy full benefits for employees according to the Labor Law
Welfare regime: annual foreign travel, picnics, holiday bonuses, 13th month salary...
Unlimited work efficiency bonuses
Holidays: 12 days off/year, 12 days off under Night Shift regime and other days off up to more than 35 days/year
Salary: 25 Mil - 35 Mil VND

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