Warranty Spare Parts Staff

Job Description

JOB DESCRIPTION:

• Respond to customer inquiries and complaints and provide high-quality customer service
• Train, evaluate and mentor the Dealer's service staff
• Gather market intelligence and provide feedback to improve quality
• Collaborate with supervisors and related Departments to share information and coordinate work
• Gather information and comply with law and regulations relevant to the department
• Make warranty claims to suppliers
• Other duties assigned by Company

Job Requirement

JOB REQUIREMENTS:

• Bachelor's degree in Automotive Engineering 
• Proficiency in MS Office
• Good English communication
• Be honest, hard-working

OTHER INFORMATION

• Working hours: 7:30 – 17:30, Mon – Fri
• Working Place: No 02, Pho Quang Street, Ward 02, Tan Binh District, Ho Chi Minh City

BENEFITS

• Allowances: Attendance, Transportation
• Salary Review and Bonus
• PVI Healthcare Package
• Company events: Family Day, Company Trip, Year-End Party, Sales Achievement Party
• Full social insurance contribution
• Flexible working hours
• Vehicle purchase with discounts