113948 - Customer Service Supervisor - Trading | Nhân Viên Chăm Sóc KH - Thương Mại

Job Description

Job Details

Position: Customer Service Supervisor - Trading | Nhân Viên Chăm Sóc KH - Thương Mại

Job Code: 113948

- Working location: Hoan Kiem Dist, Ha Noi

Responsibility
- Communicate with customers (taking care of customers)
- Receive & solve all matters relating to products of customers and services
- Coordinate and hold internal meetings for customer's requirements (cost down, design change...)
- Control the delivery and shipping schedule based on PO/DO from the Customer
- Make data for sales monthly report
- Other jobs will be discussed more in the interview

Job Requirement

Requirements

<Necessary Skill / Experience >
・Language: English at Business Level
・Experience: Having 3 years of relevant job experience who knows import/ export businesses, sales, and customer service for manufacturers, or overseas trading enterprises (working for Japanese companies is preferred).
+ Having experience working in the logistics field, especially sea transport
+ Having experience in handling documents, working with Forwarders
+ Having experience in purchasing

<Skills >
- Good skills in using Microsoft Office (Word, Powerpoint, Excel…).
- Strong customer service and problem-solving skills.

[Characteristics]
- Good ability of communication, negotiation, have a high sense of responsibility
- Ability to work independently with a high level of professional integrity and ethics. 
- Teamwork skills, enthusiasm.
- Can work under high pressure.
- Willing to update new regulars & laws related to jobs.

NOTICE:

Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!