Account Intern

Job Description

POSITION TITLE: ACCOUNT INTERN

KEY RESPONSIBILITIES:

Clients Management:

• Responding to clients’ questions quickly and effectively through all of our communication channels such as social media, phone and emails.

• Be proactive in sourcing new clients besides Maido’s customer data.

• Unearth new sales opportunities through networking and turn them into long-term partnerships.

• Evaluating Maido’s customer data to consult customized marketing plans for each client’s specific needs.

• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.

• Remain in regular contact with your clients to understand and meet their needs.

Internal Management:

• Learning and understanding Maido’s services and products to consult clients.

• Supporting operations team and maintaining clients for AS (Account Senior) & AM (Account Manager).

• Supporting AS & AM in data tracking to ensure that the data are always precise and fully provided to clients and GM (General Manager).

• Supporting AS & AM in research data to implement clients’ plans efficiently.