Admin cum Customer Service (Pre-shipment Inspection)

Job Description

You will also act as the Member of Pre-shipment Inspection Representative in TUV SUD Vietnam office. You will support the Inspection in managing the day-to-day including management Standard AQL 2859-1, relevant industries and products, ISO 9000 and national.

• Monitor and track the progress of the jobs by following with Customers for samples and test reports.
• Handle day-to-day client enquiries (orders/bookings receipt & quotation) to ensure coordination activities are aligned with requirements according to Company and clients’ procedures
• Be front line contact for all communications between Clients, Vendor/ Factory and other offices
• Schedule inspections and arrange logistics
• Issue Inspection Certificates
• Prepare and review win-loss form and send to Accountant Dept for issuing invoice
• Input and update data in Tracking System
• File and retain all documents utilized during an inspection and control documents accordingly in hard and soft copies.
• Follow up the customer’s Debt
• Follow the other works assigned by Inspection Manager

Job Requirement

• Bachelor’s Degree with at least 2 years’ experience in coordinating office work.
• Knowledge of consumer products, Standard AQL 2859-1 and relevant industries, ISO 9000 and national / international standards will be an added advantage
• English communication with B level or equivalent
• Result and service-oriented individual with initiative and good communication skills
• A proactive team player but with the ability to work independently in challenging projects and timelines advantageous

Others (Benefit):

• Working in an international dynamic and friendly environment
• 15 annual leaves, 15 paid sick leaves, Christmas leave
• 13th-month salary, bonus based on performance and business result
• Social insurance, health insurance, unemployment insurance base on full basic salary (Vietnamese Law)
• Insurance benefit package (Accident insurance 24/7, Health care insurance, Business travel insurance), annual health check
• Free parking 
• Ad-hoc staff engagement events, team-building activities, company trip
• Participate in the company’s training programs, LinkedIn Learning license holder (fee supported by company base on company’s policy)