28/05/2024
Permanent
Competitive
1 - 2 Years
Experienced (Non - Manager)
31/05/2024
Livestream (80%):
• Conduct livestream sessions during mega campaign and business as usual at a studio for TikTok, Lazada and Facebook.
• Responsible for driving livestream’s direct sales and providing customer experience online through product introduction & education to end customers – by daily livestream with following to brand calendar.
• Ensure the livestream meets brand’s quality criteria and guidelines, brand-safe images, language, streaming quality, right educational content, conversation rate.
• Cooperate with the operation/tech team to prepare livestream activities (minigames, flashsale, voucher, gift, etc,..)
• Monitoring and ensuring technical & commercial setup during livestream.
• Support and monitor customer service after every livestream.
Short videos creation (20%)
• Prepare storyline & script based on brand team direction.
• Support brand team to create short-videos (30s-1min/video) with given content angle.
Brand Education
• Join regional education training to provide brand’s knowledge to consumer.
• Actively research on active-derm ingredients and benefits
Requirement:
1. Good foundation in skincare expertise
2. Experience in fields such as: ecommerce, beauty, customer service, etc.
3. Experience in E-commerce livestream platforms and good understanding operation of livestream on online platforms is a plus.
4. Livestream time requirement: 2 – 8 hours per day (depending on the campaign of E-commerce platforms).
5. Well – groomed and being able to confidently speak in front of a camera.
6. Basic understanding of livestream app, camera and lighting uses.
7. Good problem – solving skills to keep claims and handle cases while livestreaming.
8. Capable of supporting and working harmoniously in a team environment.
9. Have a clear, strong, and highly persuasive voice with sharp insights on sales conversion tactics in livestreams.
10. Basic skills in sales
Minimum Years of Experience:
Experience in E-commerce livestream platforms and understanding operation of livestream on online platforms is a plus.
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