Claims Deputy Manager (Marine and Personal Accidents)

Job Description

KEY OUTPUTS:

· To handle and settle marine claims, personal claims;

· To handle other kinds of insurance claims depending on actual requirements;

· To ensure the loss adjusting approaches to be properly conducted and managed;

· To set appropriate reserves and effect claim payments within the authorized limit and report to authorized persons as required;

· To manage and handle the subrogation recovery cases;

· To handle the coinsurance & reinsurance claims (inward, outward);

· To deliver necessary training sessions to subordinates;

· To deliver necessary training sessions and seminar to the clients;

· To be responsible for claims management and loss control activities as required by the Company;

· To comply with the guidelines of the Claims Manual and compliance requirements;

· To follow up outstanding claims information and negotiate with claimants for settling of the claims;

· To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services;

· To observe accuracy, completeness and timeliness when carrying out daily responsibilities;

· To use and manage the software systems and its related tasks/projects.

· To prepare reports, statistics for relevant internal meetings;

· To execute other office tasks as required by the Company;

· Other claims documents control and data storage as required.