19/06/2024
Permanent
8 Mil - 12 Mil VND
Over 2 Years
Experienced (Non - Manager)
12/07/2024
1. Coffee Experiences Hosting
● Use the art of storytelling to accompany customers in their journeys to explore Vietnamese coffee and culture;;
● Provide exceptional customer service, going above and beyond to ensure each customer’s experience is unforgettable;
● Deliver the guidance and instruction on how to brew signature Vietnamese coffee based beverages;
2. Customer Assistance
● Extend warm welcomes, provide insightful menu descriptions and passionately introduce customers to our Lacàph products;
● Enhance customer’s engagement and experience by actively promoting and selling products or services;
● Understand customers’ needs, address their concerns or complaints (if any);
3. Crafting Coffee Excellence
● Prepare and serve a diverse range of coffee related beverages;
● Maintain an inviting work environment, ensuring the highest standards of cleanliness and sanitation;
● Strictly adhere to all food safety and quality regulations.
Must have:
- Fluent in English communication;
- A positive attitude and the ability to adapt to a dynamic and fast-paced environment;
- Exceptional interpersonal skills and communication skills, with the ability to tell stories and create connections with customers;
- Flexibility in working hours, including weekends and holidays.
Nice to have:
- Passion for Vietnamese coffee and culture, with a genuine desire to share this enthusiasm with others;
- Previous experience in a customer-facing role, preferably in coffee/bartending service or a similar hospitality environment;
- Knowledge of coffee and brewing techniques is nice, not a must, and will be professionally trained.
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