Reporting & Analysis
- Work on data Collection systems, Management Information System (MIS), data analytics and other strategies that optimize statistical efficiency and quality
- Regularly monitor the Collection portfolios to ensure delivering highest portfolio performance.
- Analyse performance records/KPI, interpret results of overall and recommend promotion or
change of Collection strategy if any.
- Coordinate with other related functions to implement strategic changes in Collection Operation,
including technical development with IT Department.
- Capable of meeting deadlines while delivering accurate outcomes.
- Strong knowledge of SQL, Excel and Analysis tools such as Power Query (M-Query), Power BI for
collecting, analysing, evaluating and reporting data in order to enhance Collection performance
Allocation & Incentive scheme
- Have good understanding of allocation rules for Phone and Field Collection and execute daily
and monthly allocation to staff levels.
- Have ability to build incentives scheme for Collection (including incentive calculations for the
Collections division).
Project Management
- Participate in the development of system or changes of Collection Strategy as Project Manager