Công Ty TNHH Dự Án Hồ Tràm

Employment Information

Industry

Customer Service

Salary

Competitive

Job type

Permanent

Job level

Experienced (Non - Manager)

Experience

No experience

Deadline to apply

23/07/2024

Updated

22/06/2024

Location

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Benefits

  • Insurance
  • Employee Shuttle
  • Uniform
  • Healthcare
  • Training Scheme
  • Salary review
  • Annual Leave

Job Description

  • Positively collaborates and communicates proactively with other departments regarding VIPs, special requests, group needs, check outs and other guest needs that might arise.
  • Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. 
  • Be informed on hotel events, promotions, facilities, and services and promote these to the guests acting as an ambassador to The Grand Ho Tram Strip.
  •  Establish relationships with leaders at local activities, restaurants, events, and tourist attractions and provide updated and current information and directions regarding these to guests.
  • Make reservations for guests and create and communicate their itineraries.
  • Acts as an ambassador for the hotel with professional and discreet demeanor and creativity, which predicts guest’s expectations and ensures their return business.

Job Requirement

  • One year working experience is preferred.
  • Basic Education completed is preferred.
  • Microsoft Office knowledge is preferred.
  • Must present a well-groomed appearance.
  • Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.  Fluent in English is encouraged.
  • Organized, can multi-task, good problem solving skills and detail-oriented.
  • Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
  • Solid knowledge of the area and local attractions, events, restaurants and tourist activities preferred.

More Information

  • Degree: College
  • Job type : Permanent
  • Age: Unlimited
  • Salary: Competitive
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Company Overview

Được biết đến là một trong những tổ hợp giải trí lớn nhất Việt Nam, The Grand Ho Tram cách Thành phố Hồ Chí Minh khoảng hai tiếng rưỡi di chuyển và bao gồm hai khu nghỉ dưỡng 5 sao: InterContinental® Grand Ho Tram và Holiday Inn Resort Ho Tram Beach với số lượng phòng nghỉ lên đến 1100 phòng. Với hơn 15 nhà hàng và quầy bar, 8 hồ bơi, 2 Spa đoạt nhiều giải thưởng danh giá và hệ thống sân golf... View more

Location

Ba Ria-VT

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