Recruiting Customer Service Executive - App Travel at CÔNG TY TNHH TRANSCOSMOS VIỆT NAM 2024 | CareerViet.vn

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Location

Updated
26/04/2024
Industry
Customer Service , Tourism , Restaurant / Hotel
Job type
Permanent

Salary
10 Mil - 12 Mil VND
Job level
Experienced (Non - Manager)
Deadline to apply
19/05/2024

Benefits

Laptop
Insurance
Allowances
Incentive bonus
Healthcare
Training Scheme
Salary review
Annual Leave

Job Description

Respond to customer inquiries and complaints about hotel room services and other services on the travel App.
Assist customers with changing information and provide additional information as needed.
Communicate with customers through chat/email/call/app channels (NO SALES).

Job Requirement

Graduated from University/College (temporary graduation certificate accepted, completed studies).
Communication English Skill
Having experience in Contact center or Customer Service, Hotel, Travel or Hospitality industry is a plus.
Willing to work rotating shifts (5-6 night shifts/month) and can work on holidays.

More Information

Degree: College
Other extras:
Engagement activities (Birthday party, town hall,...)
Training opportunities: Training before working
Age: 21 - 30
Working time: 25 working days/month, rotating shifts of 8 hours/day.
Benefit:
- Salary: 10.000.000 – 12.000.000 gross (Basic salary + allowance + KPIs upto: 2.000.000VND).
- Salary review once a year.
- Promotion twice a year.
- Participate in social insurance, health insurance, unemployment insurance.
- Bonuses + gifts on holidays and New Year.
Salary: 10 Mil - 12 Mil VND

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