Recruiting CUSTOMER SERVICE (JUNIOR) at CÔNG TY TNHH DG EXTERNAL 2024

Location

Ho Chi Minh

Updated
21/12/2024
Industry
Customer Service , Interpreter/ Translator , Entry Level / Internship
Job type
Permanent

Salary
8 Mil - 9 Mil VND
Job level
Experienced (Non - Manager)
Deadline to apply
19/01/2025

Benefits

Laptop
Insurance
Travel
Allowances
Incentive bonus
Training Scheme
Salary review
Annual Leave

Job Description

Provide consultation, receive, and respond to customer inquiries about the company's products through email.
Handle and resolve complaints and customer issues and provide relevant information to the appropriate departments for complaint resolution. Record customer feedback to improve products and services.
Coordinate with the marketing department to implement advertising and promotional programs as the company requires.
Perform other tasks as directed by superiors.

Job Requirement

Fluent in English.
Experience in customer service and understanding of e-commerce operations is an advantage.
Strong high-end customer service mindset, able to quickly and timely handle arising issues.
Proficient in office computer skills.

Work location

Ho Chi Minh

12a Tiền Giang, Phường 2, Tân Bình, Thành phố Hồ Chí Minh

More Information

Degree: College
Probationary period: Probationary period: 2 months.
Age: 22 - 26
Working time: Working hours: Monday - Saturday, 9 AM – 6 PM. (WFH on Sat)
Salary: 8 Mil - 9 Mil VND

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Job level	Experienced (Non - Manager)
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Deadline to apply	19/01/2025
Industry	Customer Service , Interpreter/ Translator , Entry Level / Internship

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