Customer Service Specialist (Order Fulfillment)

Benefits

• Insurance
• Travel
• Incentive bonus
• Healthcare
• Training Scheme
• Salary review

Job Requirement

1.   Education:

University graduate, major in Foreign trade or Economics.

2.   Experience:

·     At least 3 years experiences in the same position.

·     Experience in customer service in manufacturing companies is a plus.

·     Local candidates are preferable Ba Ria Vung Tau province

3.   Knowledge of:

·     Knowledge of Import/Export Customs and Shipping Documentation.

·     Knowledge of Furniture Industry is an advance.

·     Advanced knowledge/experience in Microsoft Applications (Word, Excel, Outlook 365, Skype).

4.   Skills and Abilities

·     Must be able to communicate fluently in English.

·     Strong interpersonal and communication skills.

·     Constructive and creative thinking (in problem solving)

·     Proficiency in the management of resources.

·     Ability to train and coach team members on processes, procedures, compliance and product knowledge.

·     Strong competence in the use of technology and software applications including MS, ERP

·     Familiar with maintaining customer database.

·     Excellent communication skills, ability to communicate with all organizational levels.

More Information