This position is responsible for being the contact point between the customer and our Company not only for customs issues but also for all services. This position will directly handle customs brokerage process and control costs from customs brokerage suppliers. This position will provide customs regulations to related parties such as customers, agents, and other internal divisions.
► Perform VNACCS and documentation work.
- Collect necessary information for customs process (from customers, agents, etc.); check all document and feedback if amendment needed.
- Input data into VNACCS system and officially submit data to General Department of VN Customs.
- Receive/send customs declaration timely to recipients.
- Keep update customs progress to related parties such as customers, other internal divisions and agents.
► Supervise supplier for physical work.
- Supervise suppliers during their work at local customs office, supervision customs & picking up
at terminal.
- Verify and confirm arising cost.
- Solve/ report incident if any.
► Advise customs regulations to concerned parties.
- Consult customs procedures and regulations as requirement.
- Proactively update new regulations to the Sales team, Business Marketing team, etc.
► Record data daily
- Daily record shipment details in the form.
► Connect customer and KWE for all information.
- Involve and proceed issues between the customer and KWE, not only for customs issue but
also for the whole business.
- Others as assigned.