[District 11] Nhân Viên chăm sóc khách hàng| Customer Service - Tiếng Anh| English

Job Description

• Receive requests for information lookup and appointment booking through calls, online chats, email responses, text messages, and other platform/app interactions.
• Meet the project’s set targets and productivity standards.
• Perform additional tasks as assigned by the manager.
• No experience required; training will be provided on the job.

Working hours: (choose one suitable shift)

• Morning shift: 8:00 AM - 2:00 PM (6 days/week, with either Saturday or Sunday off)
• Afternoon shift: 2:00 PM - 8:00 PM (6 days/week, with either Saturday or Sunday off)
• Overtime may be required, including working on Lunar New Year holidays.

Salary: 9 - 10 million VND per month + shift allowance (afternoon shift only)

Work Location: District 11 - Khai Hoan Tower - 624 Lac Long Quan, Ward 5, District 11

Benefits:

• Full participation in social, health, and unemployment insurance
• Annual salary review
• Year-end bonus
• Special shift allowance (afternoon shift)
• Annual leave (including during the probation period)
• Parking card
• Regular health check-ups
• Company trips
• Participation in company activities (year-end party, sports day, etc.)
• Union benefits (holiday gifts, birthday, wedding, and childbirth allowances)
• Professional working environment
• Stable, long-term employment

Job Requirement

• Proficiency in English (good reading and writing skills)
• Experience in customer service is an advantage
• Preference for candidates with experience in healthcare, medical fields, etc.
• Hardworking, enthusiastic, energetic, with a high sense of responsibility
• Proficient in office computing