ERP Specialist

Job Description

1. ERP Implementation:

• Collaborate with stakeholders to gather requirements, ensure software applications meet the business needs
• Create report or doing a customization change to software to improve operational efficiencies
• Test customizations, reports & ensure stakeholders sign off on the completed requirements
• Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications.
• Propose work arounds and process improvements using erp and crm systems
• Train end users – ensure stakeholders use the systems efficiently

2. Operation Support:

• User management (new level, decentralization, locking, etc.), implementation of administrative operations.
• Provide support to users, addressing any issues or challenges that arise.
• Continuously monitor system performance and work on optimizing configurations and processes to enhance efficiency and user experience.
• Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications

3. Market Research:

• Conduct research and manage data collection on assigned destinations.

Job Requirement

* Requirements:

• Experience in Ms Query, Power BI, Power Pivot, SQL-based queries for data analysis
• Strong analytical & problem-solving skill, good communication skills
• Good research & Self-learning
• Coding is a plus
• Good English communication is a plus
• Work independently as well as in a team

* What we offer:

• Competitive salary + 13th salary
• Social Insurance is fully covered after probation
• An open and dynamic English working environment & promotion opportunities
• Great chance to develop through on-the-job training method

* Working location: 117 – 119 – 121 Nguyen Du, Ben Thanh Ward, District 1, HCMC

* Working time: 8:00 – 17:30; Monday – Friday