The Sales Executive is responsible for incoming sales inquiries, providing exceptional customer service, and converting sales leads into satisfied customers.
This role involves understanding customer needs, offering suitable shipping solutions, and ensuring a seamless sales process.
KEY RESPONSIBILITIES:
Respond to export sales inquiries.
Understand customer needs and recommend appropriate shipping solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Coordinate closely with POLs to push for more import volumes.
Follow up with potential sales leads to nurture relationships and close sales.
Achieve and exceed target lifting goals through telemarketing and daily sales visits.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Collaborate with the sales team to develop and implement effective sales plans.
Update the market situation to Sales Supervisor / Manager to identify trends, competitor activities, and potential opportunities.
Attend regular sales meetings to align with team goals and objectives.
KEY PERFORMANCE INDICATORS / MEASURES:
Lifting Volume
Sales Visits
Client Promotion
VAS Product Sales
Job Requirement
Bachelor’s degree.
Experience in outbound sales or a related field, preferably in the shipping or logistics industry.
Good in English, both written and spoken.
Good communication and interpersonal skills.
Good problem-solving abilities and a customer-centric approach.
Ability to work independently and as part of a team.
High level of motivation and a results-driven mindset.
Ability to use Word, Excel, PowerPoint, Outlook.
Work location
Ho Chi Minh
Tòa nhà Etown Central, 11 Đoàn Văn Bơ, Phường 13, Quận 4, Thành phố Hồ Chí Minh
Hai Phong
The May Legend Building, 6th Floor, 55-57 Điện Biên Phủ, Phường Minh Khai, Quận Hồng Bàng, TP.Hải Phòng
Ha Noi
Coninco Tower, 4 Tôn Thất Tùng, Trung Tự, Đống Đa, Hà Nội
Job Alerts
