Established since 1994, Openasia Group is one of the pioneering enterprises of the wellness and lifestyle industry in Vietnam. We are a multi-industry group with 10 subsidiaries operating in different business segments, including Tam Son International, Hanoia, Alba Group, Tam Son Yachting, STS Vietnam, Opal, Omvest, Press Club, Thien Hong. Our core values revolve around five components, which are "positive thinking", "creativity", "excellence", "passion" and "sustainability".
This role belongs to Hanoia - our subsidiary specializing in the exquisite art of Vietnamese lacquerware.
For more information, please visit: https://career.openasiagroup.com/
JOB DESCRIPTION
1. Responsible for Logistics tasks
Oversee logistics, transportation, and after sales service functions.
Plan and optimize transportation routes for shipments.
Process shipments accurately and efficiently.
Handle import-export documentation and ensure regulatory compliance.
Supervise and organize logistics, process shipments, and warehouse activities to support timely delivery of production materials.
Manage day to day activities for both logistics and after sales operations.
2. Responsible for orders management
Monitor and process incoming orders while collaborating with the relevant stakeholders to meet customer demands.
Review sales contracts to ensure legal compliance, incorporating relevant information on tariffs, duties, taxes, and fees.
Collaborative and supportive team work to ensure timely order processing, product allocation, order adjustments, return claims
Monitor order status throughout the fulfillment process and work with logistics team to ensure timely delivery and on-time Response to client enquiries. This include but not limited to the following:
Trouble shooting product issues or delivery
Quality Claims
Product quote and shipping cost quote
3. Managing team members
Manage team members and assign tasks to them
Closely handle daily work of each team member to meet requested deadline from related departments.
Job Requirement
JOB REQUIREMENT
Education:
Bachelor's degres in Economics, Logistics or related fields
Knowledge:
Manufacturing, Merchandising
Knowledge in lacquer products is a plus
Skills:
Good English communication, French
Excellent management skills
Strong communication and customer service skills
Leadership & innovation skills
Problem solving skills, employee motivation/
Ability to work independently and handle multiple tasks
Decision making, negotiation and teamwork skills
Competences/ Attitude:
Problem solving ability & Logical thinking
Attention to details
Able to work under pressure and meet deadlines
Can Do and Positive Attitude
Take initiative and has a strong work ethic
Experience:
At least 3 years’ experience at the same position
JOB BENEFIT
Meal and telephone allowances
Monthly incentives
Compulsory Health & Social insurance on total gross salary
