[HCM] Business Analyst - Quality Management

Job Description

Risk and Fraud Analysis

• Track and identify unusual patterns and trends related to risk and fraud activities.

Fraud Detection and Monitoring

• Oversee and improve automated fraud and risk prevention systems using Make and Windmill.
• Set up and maintain monitoring processes to detect potential fraudulent activities.
• Investigate fraud cases, gather evidence, and document findings.
• Work with the Risk team to handle fraud incidents, enforce driver sanctions, and recover losses.

Risk Management and Mitigation

• Develop and implement policies, guidelines, and procedures to reduce risk and prevent fraud.
• Continuously assess the effectiveness of risk control measures and suggest improvements when necessary.

Reporting and Analysis

• Generate detailed risk and fraud analysis reports.
• Support special projects by providing insights and solutions to address risk and fraud issues.

Job Requirement

• Bachelor’s or Associate’s degree in a relevant field.
• Proficient in at least one programming language (e.g., Python, JavaScript).
• Strong skills in data analysis.
• Proficient in SQL for database management.
• Advanced Excel or Google Sheets skills for data reporting and analysis.