[HCM] National Account Manager

Job Description

Build sales plan, MKT plan, execution guideline, PicOS …to achieve the volume, execution, P&L. The role ensures operational efficiency and client management model of National and Regional Key Accounts (NKA / RKA), which will ultimately support the company’s profitability, visibility, SOVI…. and provide value for our stakeholders.

1. National Key Accounts Strategy and Negotiation

• Develop sales and marketing strategies for NKA
• Ensure that proposed/implemented strategies are aligned to the company’s guidelines, procedures and policies

2. Commercial Development

• Establish promotion plans and monitor the implementation
• Collaborate with Logistics and other functions to provide the best customer service to Key Accounts and ensure all customer deliveries are achieved, on time and in full and avoid penalties from customers
• Follow up with Regional KA to ensure all plans are implemented correctly
• Build forecast for Region and SC

3. Customer Management

• Provide data and analytic for regular business reviews with the customers to review performance, update market operation data for decision making
• Sustain collaborative partnerships with KA customers
• Ensure that programs implemented are within the authorized parameters set in the TTA and remain profitable

4. Business Plan and Budgets Management

• Estimate expenses and seek opportunities to maximize budget and deliver savings from expenses and provide higher profit.

Job Requirement

• University/Bachelor’s Degree
• More than 5 years of experience in commercial with solid experience in managing Key Accounts, preferably in FMCG
• Experience in sales and providing solutions based on customer needs
• Strong communication, interpersonal skills, and building relationships skills
• Ability in problem-solving and negotiation
• Ability to handle multiple client accounts
• Strong  leadership skills
• Exceptional customer service skills

***Please note that by submitting an application to us, you consent to our processing of personal data about you that is provided by you and otherwise lawfully collected by us (which may include sensitive data) for our company's recruitment purpose. Where you provide us personal data of others, you further undertake that we are permitted to receive and process such data for the purpose for which you provided it. You may send your queries or request for support concerning our personal data processing activities to hrvn(at)coca-cola.com.vn. To better understand our personal data processing practices, please visit www.swirecocacola.com/en/Others/Privacy-Policies.html to the full Privacy Policy of Coca-Cola Beverages Viet Nam Limited.

***Swire Coca-Cola is committed to fostering an environment that values Diversity, Equality, Inclusion, and Belonging. We believe that a diverse workforce drives our goals and contributes to overall success. As an equal opportunity employer, Swire Coca-Cola hires talented individuals from any backgrounds and conditions. We strive to create a work environment that is respectful, inclusive, and free from any form of discrimination, harassment, or intimidation.

If you require special assistance due to disability or any other conditions during any stage of the recruitment process, please feel free to contact us via email hrvn(at)coca-cola.com.vn at any time. We appreciate your interest in joining our team and your commitment to contributing to a diverse and inclusive workplace.