Recruiting [HCMC] Training Specialist (Chinese Speaking) at CÔNG TY TNHH TRANSCOSMOS VIỆT NAM 2025

Location

Ho Chi Minh

Updated
07/02/2025
Industry
Customer Service , Education /Training
Job type
Permanent

Salary
17 Mil - 20 Mil VND
Experience
Up to 1 Years
Job level
Experienced (Non - Manager)
Deadline to apply
07/03/2025

Benefits

Laptop
Insurance
Travel
Allowances
Incentive bonus
Healthcare
Training Scheme
Salary review
Annual Leave

Job Description

Design, develop, and deliver training programs for new hires and existing agents, focusing on product knowledge, customer service skills
Create and maintain training materials, including manuals, guides, and presentation materials
Evaluate the effectiveness of training programs and make recommendations for improvement
Stay up-to-date with SOP of project, best practices when collaborate with operation management team
Prepare and present the training report according to client or internal project request
Agent skill and knowledge – oriented
Review the performance appraisal and organize the discussion of Individual Development Plan

Job Requirement

Fluent in Chinese both written and spoken (HSK4 for Chinese) or the same level
At least 1 year in the same position (specialized in BPO industry)
Excellent training, facilitation, and presentation skills
Experience with learning management systems (LMS) and other training technology platforms is plus
Excellent computer skills with MS Office
Willing to work overtime if needed

Work location

Ho Chi Minh

10th Floor, Scetpa Building, 19A Cong Hoa Street, Ward 12, Tan Binh District, HCMC

More Information

Degree: High School / Equivalent
Probationary period: 2 months
Age: Unlimited
Working time: Monday - Saturday (8AM - 5PM)
Benefit:
13th-month salary.
Insurance followed Vietnamese Labor Law.
Promotion opportunities, salary increase once/year.
Periodical bonus: twice/year.
Bonuses, gifts for Holidays.
Activities: Birthday party, Town Hall, Employee engagement activities.
Meal allowance, transport allowance & parking fee.
Holidays: 12 days
Salary: 17 Mil - 20 Mil VND

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Job level	Experienced (Non - Manager)
Salary	$ 17,000,000 - 20,000,000 VND
Deadline to apply	07/03/2025
Industry	Customer Service , Education /Training
Experience	Up to 1 Years

[HCMC] Training Specialist (Chinese Speaking)

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