IT Product Manager

Job Description

Overview

Founded in 2006 & began developing Magento solutions in 2007, On Tap has become the UK’s longest-serving official Magento Solutions Partner. With years of experience, we’ve mastered what makes a great eCommerce site and expanded our expertise to platforms like Shopware, Shopify, and BigCommerce, while maintaining our focus on eCommerce.

As a core part of our strategic growth, AuditIQ is designed as a 24/7 assistant that ensures websites are secure, updated, and optimized across leading eCommerce platforms.

Become a Product Manager, you will drive the vision, strategy, and development of AuditIQ, ensuring it remains the leading tool for proactive website optimization. This role offers the opportunity to shape a cutting-edge product with global impact.

Key Responsibilities

• Develop and implement the product strategy and roadmap for products, aligning with market trends, customer feedback, and business objectives.
• Conduct in-depth market research and competitive analysis to identify opportunities for product innovation and differentiation.
• Work collaboratively with professional Developers, Marketers, and Customer Support Team to define product requirements, prioritize features, and ensure timely project delivery.
• Oversee the product development process from concept to launch, ensuring alignment with strategic goals and the product vision.
• Establish and monitor key performance indicators (KPIs) to measure product success and analyze metrics to identify areas for improvement
• Gain a thorough understanding of customer needs and challenges through user research, feedback, and data-driven insights.
• Serve as a product advocate, communicating the value of apps and themes internally and externally while promoting adoption among merchants.
• Stay updated on industry best practices, emerging technologies, and Shopify platform developments to inform product decisions and maintain a competitive edge.

Benefits

• Salary: Up to 35.000.000 VND.
• Opportunity to become a key member: As a key member of our growing team, you’ll have the chance to contribute directly to the core development and strategic direction of our Shopify apps and theme. Your insights and contributions will be valued and integral to our success.
• Professional Development Led by one of the Top International e-Commerce product company.
• Potential Leadership Opportunities: We believe in nurturing talent from within our organization. With your demonstrated skills and dedication, you’ll have the chance to take on leadership roles and lead your own team within our company. This is an opportunity to shape the future direction of our products and make a significant impact on our success.
• Working time: 5 days per week from 8:30 AM to 5:45 PM. Allowed 13.5 days absence per year (12 days absence according to laws and 1.5-day absence for annual company trip)
• Chance to participate in team-building, picnics, summer trip, voluntary activities … regularly
• Convenient office at 14th, 16th, 18th, 19th, and 20th floor with scenic views. Tea, coffee, and drinks are always available at the office.
• Social Insurance and Health Insurance are paid by the company after 2 months of working trial and others benefit according to the Labor Law.

Job Requirement

• At least 2 years of relevant experience as a Product Owner/ Product Manager or in relevant roles. Experience in e-commerce is not mandatory but highly preferred.
• Strong communication and interpersonal skills, particularly in decision-making and problem-solving scenarios.
• Proficient in conducting detailed problem analyses.
• Fluent in English, especially speaking skills.
• Advocate for delivering excellent user experiences.
• Familiarity with data-driven product development is a plus.