IT Senior Business Analyst

Job Description

ROLES & RESPONSIBILITIES

• Designing Office 365 Power Apps solution in line with specifications given by business users.
• Implementing application and taking it live to staff members.
• Offering support services for business users regard IT developed applications.
• Checking for applications bugs.
• Bug fixing regard IT developed applications.
• Work closely with users and identify the pain area and map the business requirement.
• Preparing BRD (if assigned).
• Developing auto-workflow/web-app/report using Power Apps, Power Automate, PowerBI, Excel and SharePoint.
• Conducting training and preparing UMD.
• Maintaining and enhancing system performance.
• Supporting users when issues arise.
• Gathering, validating, and documenting business requirements; analyzing data.
• Modelling business processes and identifying opportunities for process improvements and digitalization.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
• Creating functional specifications for solutions.
• Implementing and testing of solutions.
• Supporting business transition and helping to establish chang.