Key Account Manager (Ecommerce)

Job Description

Minthacare is currently looking for an E-commerce KAM to be part of our E-commerce team. Working closely with E-commerce manager, support him/her in managing portfolio of brands, and in successful execution of business performance plans on Shopee, Lazada, Tiki.
Responsibilities:

• Business planning
• Promotion campaign planning & QC
• Stock and inventory
• Quality content and design of SKUs, e-store page
• On platform performance ads
• Budget management
• KPIs of e-stores/Brands
• Training for E-commerce Executive
• Crisis Management

Specifically, your responsibilities include:

• Responsible for e-store management to ensure all run smoothly, store layouts are refreshed on a regular
• Working with key players to ensure campaigns are booked and required assets are prepared on time
• Suggest promotion plan, and use the findings to improve strategies
• Design and optimize the on-site ads on marketplaces such as Sponsored keyword, Sponsored Display, Affiliate
• Manage stock levels across channels and liaise with related stakeholders to ensure stock is adequate for campaigns
• Act as key contact point between players and internal departments for the Brands guideline
• Inspect landing pages, product information, checkout options, and all other website-related systems to ensure their visual appeal, accuracy, and ease of use
• Responsible for data analysis & reporting and proactively come up with recommendations to improve performance & increase sales in our online stores
• Manage promotion calendar and checking to see that these are uploaded precisely & ensuring that promotional tabs are always up to date
• Training and supervise for e-commerce executive and reach the team target