Learning & Development Specialist

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be the world leader in e-commerce enablers in term of trading, product creating and e-commerce servicing. Based in California with an operation office in HCMC, we have more than 500 young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only US e-commerce market but also to enter new e-commerce markets of more than 15 countries in Europe, Asia and North America, not only Amazon channel but also Walmart, Wayfair among others. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

Our mission: Connect the Worldwide Resources & create innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.

Our vision: To be the world leader of e-commerce enabler in term of trading, product creating, and e-commerce servicing.

I. JOB DESCRIPTIONS

1. Corporate Learning & Development Management:

• Implementing training needs analysis, planning, conducting and following up after training in order to strengthen employees’ soft-skills based on Competency Framework, Performance Assessment and
• Organization Development needs.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assesses training materials prepared by instructors.
• Maintains knowledge of the latest trends in training and development.

2. Onboarding Program:

• Deliver a tailored Employee Onboarding program that embodies Y4A’s culture and equip new hire with full overview of company and related functional department.

3. Career Planning Management:

• Develop and manage the career planning program. Create and update primary and auxiliary career progression paths. Arrange career planning sessions with employees.

4. Succession Planning Management:

• Develop and manage the succession planning program. Update succession plans, arrange succession interviews and analyze performance.

5. E-learning

• Develop learning contents and follow up activities on e-learning platform, keep it updated and interactive.

6. Administration:

• Vendor management
• Monitor training cost to ensure budget is not exceeded
• Provide assistance and administrative support in the planning, organization and implementation of training
• Oversee the logistics and administration of the training events
• Reporting and Analysis

7. Engagement activities:

• Participate in HR projects which support enhancing company values, branding and engagement
  Develop and deliver the organization’s internal communication to promote employee satisfaction & increase levels of employee engagement.

Job Requirement

II. REQUIREMENTS

1. Knowledge

• Bachelor’s Degree in appropriate field in Human Resource Management, Psychology, Hospitality, Economy or equivalent.

2. Skills

• Current knowledge of effective training & development methods
• Vietnamese and English proficiency
• Good Presentation Skills
• Strong interpersonal and organizational skills
• Excellent written and oral communication and translation skills
• Proficient in MS office applications
• Proactive and open minded. Service mindset
• Hands on and can do attitude
• Passionate about continuous learning
• Work well under high pressure and deadline oriented.
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skill

3. Experience

• At least 3 to 5 years in Training & Development or equivalent
• Preferably experienced employee specialized in ecommerce or equivalent

III. WHY YOU WILL LOVE JOINING US?

1. FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
• Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri), and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

2. FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

3. FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!