Manager of Tan Vu T.O - Hai Phong Branch

Job Description

1. Budget and Business Plan

- Report to Branch Manager about the potential business in the TO’s business area.

- Keep track of business activities and budgets of Transaction Office:

- Assign and allocate the KPIs to each employee based on Transaction Office target;

- Review and verified the budgets of Transaction Office;

- Propose personnel arrangement in positions appropriate to ability competence.

2. Daily Activities

- Ensure the quality and effectiveness of sales as well as customer services at the Transaction Office:

- Monitor sales activities and customer services (ie: ensure department leaders maintain morning daily meeting and resolve issues);

- Approve and sign the loan credits within scope of authorization of Transaction Office;

- Approve the financial expenditures within scope of authorization of Transaction Office;

- Customer service activities. - Coordinate with Branch Manager and BMD on product promotions and training activities.

- Coordinate with BMD and related departments to ensure the effective operation and quality of customer services.

- Create and maintain relationships with potential customers in the area, build relationship with the community.

- Ensure compliance with IVB regulation and guidelines.

3. Employee management

- Monitor and manage employee performance accordingly with KPIs and budgets.

- Evaluate employee working reports and process.

- Lead and train employees:

- Training, career development for employees.

- Training for employee; ensuring a professional environment.

- Manage and plan for successor.

4. Others Other tasks will be assigned by Branch Manager.